A Note On How To Reach UsWe're truly grateful that so many people have Foundant on their radar — it means a lot that our work resonates with others. That said, due to the high volume of direct messages and emails we receive, cold outreach isn't the preferred way to be considered for a role, and we're not able to prioritize applications submitted this way. To apply for open positions, please visit our careers page, which is the fastest and most effective route to being considered.About FoundantAt Foundant, we build mission-critical software for the social good ecosystem — helping foundations, grantmakers, nonprofits, and community organizations streamline their work, strengthen relationships, and maximize their impact. We serve the giving community worldwide with a comprehensive suite of solutions spanning grant management, community foundation software, and giving analytics.We're a unified company shaped by strong roots across our product portfolio, and we operate with intention and purpose. Our team of ~350 people across six countries is connected by a shared North Star: to be the trusted partner and strategic advisor to the communities we serve.Where You’ll Work:As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology. Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive.With office locations in Bozeman, MT, Toronto, Canada, and Dublin, Ireland, you'll be part of a globally connected team. Whether you're working remotely or from one of our office locations, you'll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world.
WhatYou’llDo:You'll own implementation projects end to end — from kickoff through go-live and a documented handoff to Customer Support — because a smooth start is how customers come to trust us with their mission-critical workYou'll build project plans, timelines, and resource allocations from customer requirements, and stay ahead of risks, issues, and dependencies before they become blockersYou'll serve as the primary point of contact for customers during implementation, leading workshops, discovery sessions, and requirements conversations that start with questions before solutionsYou'll keep customers and internal teams aligned through clear, consistent status reporting, executive-level steering committee materials, and honest conversations about scope and prioritiesYou'll coordinate internal technical resources, consultants, solution architects, engineers, and customer stakeholders to deliver on time and clear blockers quicklyYou'll oversee data migration, integrations, and user acceptance testing, confirming that configured solutions meet customer business needs and follow best practices and our implementation methodologiesYou'll partner with Sales and Digital Transformation during pre-sales cycles on scoping, estimating, and proposal development, and bring customer feedback back to Sales, Product, and SupportYou'll help us get better as we go by improving implementation methodologies, templates, and playbooks, and finding ways to make delivery more efficient and scalableOther duties as assignedWhatYou’llNeed:3–7+ years of project management experience, ideally within SaaS, software implementation, or IT servicesStrong understanding of SaaS delivery models, data migration, integrations, and cloud technologiesDemonstrated experience managing multiple concurrent projectsExperience translating business requirements into actionable technical tasksMust be legally eligible to work in the country where this role is basedPreferredPMP, CSM, PRINCE2, or other project management certificationPrior experience in a Professional Services or Customer Success organizationFamiliarity with API integrations and data mapping conceptsExperience with enterprise SaaS software (e.g., CRM, ERP, HRIS, security, analytics)WhatYou’llBring to our Team Dynamics:Productive Collaboration:Works hand in hand with Customer Success, Product, Engineering, and Sales through clear plans and clean handoffs, and runs workshops and steering conversations where every stakeholder is heard and the work keeps moving togetherService Orientation:Treats a customer's go-live as the moment their mission gets stronger — listens before recommending, explains technical concepts in clear business terms, and sets honest expectations on scope and prioritiesAdaptive Achievement:Keeps several implementations on track and on quality as priorities and requirements shift, flags risks early, and follows through to go-live even when the path changesBusiness Insight:Understands how adoption, customer satisfaction, and a healthy transition to Customer Success connect to Foundant's success, and how foundations, grantmakers, and nonprofits use our software to drive impactActive Learning:Stays current on the platform, integration and data migration practices, and the philanthropic sector, and turns customer and colleague feedback into better playbooksWhy You’ll Love Working at Foundant:At the heart of everything we do is a commitment to innovation and making a positive impact. Whether you’re working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change.We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives.With our Flexible PTO policy, you’ll have the freedom to manage your time in a way that supports your personal well-being and professional success.We’re committed to your professional and personal development. With our merger, you'll have the chance to collaborate across teams, giving you exposure to diverse ideas, expertise, and projects that span multiple industries.As part of a larger organization, you’ll have even more opportunities to grow your career. Whether it’s exploring new roles, leadership opportunities, or shifting to a different department, we support internal mobility to help you achieve your career goalsYou’ll enjoy autonomy and responsibility, empowering you to approach your work creatively and independently, fostering innovation and independent thought.Employee recognition is a core part of our culture. When you do a great job, we make sure everyone knows about it!Foundant is an equal opportunity employer, committed to building a diverse workforce that represents the communities we serve. We welcome and encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous status, age, disability, or individuals who may require accommodation.Foundant is also committed to providing accommodations throughout the interview and employment process.Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require accommodation, please contact hr@smartsimple.com.
About Foundant
