Resident Relations SpecialistFull-timeDepartment: CorporateEmployee Type: RegularCompensation: USD22- USD23- hourlyCompany DescriptionWho We AreAIR Communities, headquartered in Denver, CO, is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets.At AIR, we value integrity, respect, collaboration, customer focus, and performance.These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry andopen the door to unlimited career opportunities.Job DescriptionWe’re hiring aRenewal Support Specialistto join our centralized operations team in the Denver Tech Center. In this fullyonsite role (5 days/week) in the Denver Tech Center, you’ll support the resident lifecycle by managing renewals, notices, and key administrative processes that keep communities running smoothly.What You Will DoManage thelease renewal process(generate offers, prepare lease documents, finalize paperwork)ProcessNotices to Vacateand ensure accurate documentationSupport onsite teams by handling resident inquiries and shared inbox requestsAssist withpost move-out processesand ensure compliance with internal proceduresMaintain accurate records and resolve data discrepancies in internal systemsCollaborate with community teams to deliver a seamless resident experienceQualifications1–3 years ofcustomer service, administrative, or operations experienceStrong attention to detail and organizational skillsAbility to manage multiple tasks in a fast-paced environmentComfortable learning new systems and handling data entryProfessional communicator (written and verbal)Property management experience is a plusAdditional InformationWhat We OfferAIR offers attractive total compensation packages designed to recognize and reward performance:Expected pay rate of$22-$23 per hour.You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.Paid time off includingvacation, sick time, and 14 holidays.Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.25% Rent Discountat any AIR community (a rental application is required, and certain exclusions apply).401(k) planwith up to 6% employer contribution.Paid parental leaveof up to 16 weeks.Tuition assistance program and up to100% reimbursementfor job-related certifications and licenses.15 hours ofpaid time annually for community service.Commuter benefits and pet insurance.Consumer discounts on various products and services.Opportunities for ongoing professional development, leadership training, andcareer growth.Application Deadline: The initial deadline for applications is7/13/2026.Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-paneldrug screening thatexcludes marijuana testing, employment verification & criminal background check.AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
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