Reviews Associate

We are seeking a talented and proactive Review Associate to refine and enhance user-generated reviews. The ideal candidate will have strong written and verbal English skills, a keen eye for detail, and the ability to take initiative in maintaining high editorial standards. Additionally, the candidate should be comfortable able taking on writing-related tasks, including drafting proposals, guides, and SOPs.

Key Responsibilities

• Extract and edit user-generated reviews.
• Accurately copy and maintain all required data in Excel sheets.
• Utilize AI tools and refined prompts to rewrite extracted reviews into a first-person, professional, and engaging tone.
• Identify and remove AI-generated phrasing, repetitive language, and any sensitive or offensive content.
• Enhance reviews strategically while preserving the original message and intent.
• Edit and refine all reviews to ensure clarity, accuracy, proper grammar, and a natural, human-like flow.
• Create creative and relevant titles that accurately reflect the review content with no discrepancies.
• Maintain strict consistency in tone, structure, and editorial style across all reviews.
• Uphold high editorial standards and ensure all content adheres to company and brand guidelines.
• Work extensively in Excel to populate, review, and format master sheets while ensuring data integrity.
• Continuously improve AI prompts and editorial workflows to enhance output quality and efficiency.
• Collaborate with team members to resolve inconsistencies, share best practices, and provide constructive feedback.

Requirements

• Bachelor’s degree is mandatory.
• 1–2 years of experience in content writing, editing, or a similar role.
• Excellent written and verbal communication skills in English.
• Strong attention to detail with proven editing and proofreading abilities.
• Proactive and ownership-driven mindset with the ability to suggest and implement improvements.
• Proficiency in Excel, particularly for editing and managing text-heavy spreadsheets.
• Ability to identify and eliminate AI-generated phrasing to ensure a natural, human tone.
• Strong communication skills to provide constructive feedback and mentor Reviews Analysts when required.
• Ability to maintain reports, track progress, and assess performance to drive continuous improvement.
• Prior experience in reviews editing or similar content-focused roles is an added advantage.
• Strong time-management skills with the ability to handle multiple tasks and meet deadlines.