Sales Account ManagerFull-timeEmployee Status: RegularRole Type: HybridDepartment: Sales & Business DevelopmentSchedule: Full TimeShift: Day ShiftCompany DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.Job DescriptionWe are looking for Sales Account Managers to manage, grow, and retain our business relationships with Automotive Dealers across the United States. You will be reporting to our Inside Sales Director and will be assigned a territory of automotive dealer or dealer group accounts and will manage, retaining, and expanding our account base.Key Responsibilities:Manage account base comprised of franchised and independent auto dealers while providing an excellent customer experienceDaily proactive client engagement through outbound dialing to ensure clients are using our products, obtaining value, and satisfied with our serviceRespond to dealer requests and inquiries regarding product use, contract and billing questions, customer disputes, and cancellationsCoordinate your internal partners to ensure client requests are satisfiedOnboard new dealers that have been sold by Experian Account Executives and resellers. Onboarding includes managing process to ensure product is implemented and provide product training to end-usersRetain accounts by negotiating contract renewalsSell into assigned account base following a sales processPresent additional Experian product offerings to help dealers meet their goalsMaintain customer contact database and sales retention processesCollect and present voice of customer feedback to product team for product improvement opportunitiesCollaborate and team with peers, including internal and external partnersAttend trade shows and offsite client meetingsWhat you'll bringThese roles will retain roughly 800 AutoCheck accounts worth over $6M in annual revenue. Regular engagement while providing an excellent client experience will help the Auto BU retain and grow revenue.QualificationsBachelor's Degree or equivalent experience within automotive retail or SAAS2+ year of sales, account management, or customer service experience within automotive retail or SAASAdvanced English communication skills.Experience within high touch outbound call center environmentExperience establishing communication and engagement with prospectsV-suite level servicing and contract negotiation experienceProficient with standard CRM's like SalesforceAbility to travel when needed, up to 10%Additional InformationOur uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.This is a fully remote job opportunity.Recruitment Fraud Awareness- Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an@experian.comemail address.Experian will never ask candidates to make any paymentas part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visitexperian.com/careers.#LI-RemoteBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
About Experian
