Security Officer (Residences)

Security Officer (Residences)Full-timeJob Type: Non-ManagementCompany DescriptionIn the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever,The Knox, Auberge Collectionwill debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden.A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.For more information:https://auberge.com/the-knox/Follow The Knox onInstagram@TheKnoxAubergeJob DescriptionASecurity Officerat The Knox is, first and foremost, a Hospitality Professional. Their primary responsibility is to promote and protect the safety, security, and well-being of the hotel’s guests and Team Members while upholding the service standards and atmosphere of The Knox.Security Officers are expected to conduct themselves with warmth, professionalism, discretion, and decorum at all times. Their presence should reflect a genuine commitment to assisting others, creating a welcoming environment, and enhancing the overall guest experience. Their approach should emphasize service, reassurance, and hospitality rather than enforcement, intimidation, or authority.Maintain a visible, welcoming security presence throughout the hotel and private residences. Patrol assigned areas and document checkpoints and actions taken.Proactively identify and report safety hazards, unsecured doors, suspicious activity, and unusual conditions through clear, timely activity logs and incident reports.Assist guests and residents with access requests, following verification procedures and protecting their privacy.Respond calmly and promptly to guest, resident, and Team Member concerns, using de-escalation to support a safe, service-focused environment.Respond to accidents, medical situations, and emergencies; provide First Aid, CPR, and AED assistance within current certifications, and coordinate with emergency responders.Monitor CCTV, alarms, fire and life-safety panels, and access-control points; follow post orders and emergency procedures, and participate in drills and training.Coordinate with Front Office, Residences, Engineering, Talent & Culture, and other departments to support property safety. Document incidents objectively and escalate them to the Director of Security or appropriate leader.Log and safeguard items received by Security and release them only to verified owners, following hotel procedures.QualificationsA genuine hospitality professional first: warm, composed, discreet, and service-oriented, with the presence and judgment to protect an ultra-luxury environment without ever compromising its gracePrior experience as a Security Officer or in a comparable safety, Loss-prevention, or guest-service role; experience within a luxury hotel, residential, or resort environment is strongly preferredExceptional written and verbal communication skills, with the ability to write clear, factual, objective incident reports and communicate calmly under pressureSound judgment, situational awareness, and emotional intelligence, with a demonstrated ability to de-escalate and remain composed in dynamic situations.Hold a valid Driver’s Licence in good standingAvailability to work a flexible schedule, including overnights, weekends, and holidays, consistent with the 24-hour needs of a hotel and residential communityCurrent certification in CPR, AED and Basic First Aid from the American Heart Association or American Red Cross, or the ability to obtain certification.Additional InformationAbout Auberge CollectionAuberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.For more information:auberge.comConnect with Auberge Collection onInstagram,TikTok,Facebook, andLinkedIn@Auberge and #AlwaysAubergeAboutFriedkinFriedkinis a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.TheFriedkinportfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.For more information, please visitwww.friedkin.comThe Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and trainingBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy Notice