Senior Director, Product DesignFull-timeEmployee Status: RegularRole Type: HybridJob Posting - Salary Range: $208,515 - $375,327Department: Product ManagementFlexible Time Off: 20 DaysSchedule: Full TimeCompensation: USD208514- USD375326- yearlyCompany DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.Job DescriptionAs Senior Director of Product Design, you will lead design across consumer experiences in credit, identity, marketplace, and financial services — shaping how people understand their financial lives, protect their identities, and find products that support their goals. This is a dedicated design leadership role responsible for design craft, systems, and practice, working closely with Product, Technology, Engineering, Analytics, and Revenue. You will help lead an AI-native product transformation, rebuilding core experiences with AI as a design material rather than an added feature.At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to the Chief Product Officer, and reside in or near one of our collaboration hubs:Costa Mesa, CA; San Jose, CA; Allen, TX; Austin, TX; Franklin, TN; New York, NY; Schaumberg, IL; Washington, D.C.; Atlanta, GA; Boston, MA; Seattle, WAYou'll have opportunity to:Lead an AI-native redesign of core consumer experiences, using AI as a foundational design material rather than an add-on featureShape new interaction models for personalized, intelligent experiences, determining when AI should guide, explain, act, or stay out of the wayOwn design outcomes against shared product metrics such as activation, conversion, engagement, retention, and revenue, partnering closely with Product, Analytics, and RevenueBring behavioral design principles into product and design decisionsDesign for consumer trust in credit and identity experiences, balancing transparency, protection, and ease of useLead the evolution of the design system as shared product infrastructure, in partnership with EngineeringLead, coach, and grow a multidisciplinary team of product and content designers, including hiring and team structureOperate as a high-agency partner to the CPO and senior leaders, helping shape strategy and surface trade-offsQualifications10+ years experience leading product design within a scaled consumer technology, fintech, marketplace, or similarly complex digital product company3+ years experience hiring, developing, and leading product design teamsExperience leading a major product transformation or platform shift, including AI-driven redesigns of core product workflowsExperience owning a product or business metric (e.g., activation, conversion, engagement, retention, revenue) tied directly to design decisionsExperience building, evolving, or governing a design system in partnership with Engineering, with evidence of production adoptionExperience applying behavioral design principles to consumer decision-making, engagement, and habit formationExperience partnering with Analytics, Growth, or Revenue teams on experimentation, funnels, and growth metricsExperience influencing senior stakeholders across Product, Technology, Engineering, and RevenueReside in, or near the designated Collaboration Hub(s) for this role.Additional InformationOur uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
