Senior Product Developer (Wordings)

Senior Product Developer (Wordings)

Department: Innovation

Employment Type: Permanent - Full Time

Location: UK - London

Reporting To: Julia Soong-Leblanc

Description

The Products team plays a central role in developing and maintaining CFC’s insurance product offerings. The team’s core mission is to ensure that customers are placed at the forefront when drafting product language. We engage with stakeholders across the business to create, develop and upgrade our innovative and market first product lines. Within the dynamic and ever-changing world of product development, each day comes with a new intriguing challenge, and to continue supporting the growth of CFC and the product portfolio, we are looking for a Senior Product Developer to join the team.

We are looking for someone that has extensive expertise and experience with the development of insurance product wordings. Having impeccable technical drafting abilities and the experience to effectively lead and drive product development discussions with Underwriting teams are critical for this role.

About the role

As a Senior Product Developer you will take ownership of creating, maintaining and enhancing CFC's specialist commercial insurance products across all lines of business, whilst providing an excellent support service to the Underwriting and Claims teams on product related enquiries.

• Lead discussions to gather requirements for wordings projects and recommend practical solutions that are aligned with CFC’s drafting conventions and product development principles.
• Draft all product related documents of all levels of complexity.
• Understand underwriter requirements from a product offering, customer and broker relationship standpoint and incorporate these into product development projects so that the final product output is representative of meeting these needs.
• Provide support and assistance to technical drafting queries from other team members, and guidance on how to draft language to meet requirement of complex coverage scenarios.
• Maintain intricate version control and records management for all product documents.
• Ensure that product enquiries are responded to within the prescribed timeframe and that time tracking processes are appropriately followed.
• Process management of the development and delivery of new product initiatives and product version upgrades from initial concept to final release within the prescribed timeframe.
• Work with the systems development team to achieve successful system integration of new product initiatives and product version upgrades.
• Relationship managing the communication between the Products team and Underwriting teams and other key stakeholders throughout the business in respect of the progress and release of new product initiatives and product version upgrades.
• Apply practical considerations towards the FCA Consumer Duty into the product development process, taking into consideration best practices on how these are to be incorporated as part of technical wording discussions with underwriters.

About you

We are looking for someone with Wordings experience in an equivalent role, or contracts/product development experience obtained from a background in claims, Fintech or law. You will have working knowledge of insurance product requirements and a strong understanding of, and experience in, developing commercial or personal lines insurance products.

As a subject matter expert on CFC's comprehensive product suite, you will be solutions-oriented in your approach, with the ability to dissect complex issues to reach practical solutions to present back to stakeholders. You will be able to clearly map out complex coverage processes to provide a simple means of establishing underwriting intent and be able to clearly articulate drafting rationale in reference to product development principles.

Outstanding accuracy and attention to detail are crucial in this role, which will be evident in your ability to accurately draft policy wordings, endorsements and ancillary documents of all levels of complexity. Stakeholder manager skills, paired with strong communication, time management and organisational abilities, will ensure the smooth end-to-end delivery of product initiatives.

Core Values

Love what you do:

We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:

We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:

Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.