(Senior) Product Manager Consumer Touchpoints (m/f/d)

(Senior) Product Manager Consumer Touchpoints (m/f/d)Full-timeLegalEntity: Riverty Group Norway ASCompany DescriptionEveryone's story matters. Come shape your story with us at Riverty.But where does that take you?To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 12 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it.And there's more: We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.Job DescriptionWe are looking for a(Senior) Product Manager Consumer Touchpoints (m/f/d)(unlimited, fulltime) Join our team at our locations in Oslo, Stockholm, Varberg, Helsinki or Copenhagen - flexible working conditions availableWe are the most trusted invoice management provider in the Nordics.As a (Senior) Product Manager for Consumer Touchpoints, you’ll shape the experiences through which consumers interact with us. You’ll own the product strategy and roadmap for your domains within our product "Invoicing as a Service", which offers a complete order-to-cash solution from invoice generation & distribution over payment and dunning to debt collection, including customer service, turning customer insights and data into scalable solutions that balance consumer needs, business impact and operational efficiency.Your responsibilities will be:Define and drive the product strategy, roadmap and priorities for your consumer touchpoint domains - digital and human onesOwn and continuously improve the user experience across consumer-facing touchpointsIdentify customer needs and opportunities through user research, feedback, market insights and dataDevelop scalable and reusable product capabilities across your domainsDefine and track product KPIs, including conversion, digital self-service and customer satisfactionLead cross-functional collaboration with Product, Engineering, Operations, Commercial and ComplianceDefine product requirements and be an integral part of the development process, closely collaborating with our platform teamEnsure relevant regulatory and compliance requirements are considered within your domainsQualificationsWhat you bring:Several years of Product Management experience in cross-functional product organizationsStrong experience in product strategy, customer discovery and roadmap definition for digital products or servicesExpertise in relevant areas such as payments, dunning & collections, customer service or consumer self-serviceStrong analytical and data-driven mindset with a focus on outcome-oriented product decisionsStrong stakeholder management and collaboration skills across Product, Engineering, Operations and CommercialProactive and self-driven approach with the ability to make decisions in complex or ambiguous environmentsStrong communication skills in English (Swedish and Norwegian a plus) and the ability to influence across different teams and seniority levelsAdditional InformationDisclosure requirements pertaining to the collection of your personal data:Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find thesehere.You can contact the company’s Data Protection Officer at the above-mentioned postal address.Further information on data protection and your rights can be foundhere.Recruiting-Platform powered by SmartRecruiters.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy NoticeImprint