Overview
AG Consulting Partners is seeking a highly skilled, hands-on Senior Technical Program Manager – Power Platform & Automation to support a Responsible AI (RAI) program within a large enterprise technology environment.
This is an exciting opportunity for a technically strong problem solver who enjoys building solutions, improving processes, and driving meaningful operational improvements. The ideal candidate brings a combination of technical development, business analysis, automation, and program management experience, with the ability to independently take initiatives from concept through implementation.
This role is approximately 80% focused on technical development, automation, reporting, and operational improvements , with the remaining 20% supporting Responsible AI governance and impact assessment activities.
We're looking for someone who thrives in ambiguity, takes ownership, and is comfortable rolling up their sleeves to solve complex technical and business challenges.
Key Responsibilities
Technical Development & Automation
- Design, develop, enhance, and maintain business applications and automated workflows using Power Apps and Power Automate.
- Build solutions to streamline intake processes, case management, assessment workflows, and operational activities.
- Independently troubleshoot complex application and automation issues, identify root causes, and implement sustainable solutions.
- Support application configuration, testing, maintenance, and enhancements, including solutions leveraging Dataverse.
- Identify opportunities to automate manual processes, improve system reliability, and increase operational efficiency.
Business Analysis & Process Improvement
- Partner with business stakeholders to translate complex or ambiguous requirements into practical technical solutions.
- Analyze existing business processes, identify inefficiencies, and recommend scalable improvements.
- Develop process maps, functional requirements, user stories, and technical documentation.
- Evaluate dependencies, data integrity, operational risks, and downstream impacts when designing solutions.
- Collaborate with stakeholders to refine requirements and deliver solutions that align with business objectives.
Technical Program Management
- Independently manage technical and operational initiatives from requirements gathering through design, development, implementation, and ongoing support.
- Drive multiple concurrent projects, managing priorities, dependencies, timelines, and stakeholder expectations.
- Proactively identify challenges, recommend solutions, and take ownership of issues through resolution.
- Balance strategic program objectives with hands-on technical execution and day-to-day operational needs.
- Communicate progress, risks, and recommendations effectively to technical and nontechnical stakeholders.
Data, Reporting & Responsible AI Support
- Develop and maintain operational dashboards and reporting solutions using Power BI or similar technologies.
- Analyze data to identify trends, discrepancies, and opportunities for process improvement.
- Investigate reporting issues and improve data quality across applications and workflows.
- Support Responsible AI impact assessments, governance reviews, and related operational processes.
- Collaborate with stakeholders to evaluate AI use cases, document findings, and identify potential risks related to privacy, security, and Responsible AI principles.
