ServiceNow ArchitectFull-timeContract type: Fixed-term contractCompany DescriptionWho are we?We are Devoteam, anAI-driventech consultancy with more than 11,000 tech experts spread across 25 countries in Europe and the Middle East. At Devoteam, we strongly believe in the power of technology, withAIat the heart of our approach. We partner with leading providers such as Google, Microsoft, AWS, and ServiceNow. In the Netherlands, we have around 300 experts and specialize in Cloud, Cyber, Data, andAI.With us, you become part of a group of Tech Enthusiasts in a culture where making mistakes is allowed and where everyone—from bright young talents to experienced rockstars—is encouraged to continuously innovate and grow. We are a community that is proud of who you are and helps you get the best out of yourself. We are allergic to unnecessary hierarchies and excessive processes. At Devoteam, the only constant is 'change'.Job DescriptionAs a ServiceNow Architect at Devoteam, you own the technical vision and design authority for our clients' ServiceNow platform. You lead the creation of detailed technical designs, bridge business and technical stakeholders, and ensure implementations align with enterprise architecture, security, and compliance standards. You mentor consultants across the practice, drive integration and performance best practices, and proactively surface risks, dependencies, and improvement opportunities across the solutions you own.At Devoteam, we lean into change and embrace emerging technologies from day one. Every consultant receives dedicated AI training and modern tools designed to streamline daily work, amplify expertise, and fast-track learning.ResponsibilitiesDefine the architecture of ServiceNow implementations and oversee their successful deliveryLead the creation of detailed technical designs that leverage ServiceNow capabilities effectivelyServe as expert advisor in solutioning sessions, bridging business and technical stakeholdersDesign and maintain integrations with enterprise systems (Active Directory, Workday, Jira, and similar)Drive adherence to QA, security, and coding best practices across delivery teamsMentor consultants and developers, and foster practice growth through documentation and knowledge sharingHost Design Authority meetings for technical solution reviewsProactively identify risks, dependencies, and improvement opportunities across your scope of ownershipMonitor instance performance and manage upgrade cyclesQualificationsRequirements / Qualifications5+ years implementing or architecting ServiceNow solutions, including significant enterprise-scale deliveryServiceNow Certified Technical Architect (CTA) or Certified System Administrator plus multiple CIS certificationsExpert-level understanding of ServiceNow data models, APIs (REST/SOAP), and platform securityProven experience integrating third-party systems and enterprise applicationsStrong stakeholder management, communication, and mentoring skillsFluent in Dutch and EnglishMindset & Work EthicCustomer-oriented and quality-drivenComfortable balancing a "configure over customize" mindset with the flexibility to tailor when neededCollaborative, agile, and hands-on with mentoringNice to HaveCertified Master Architect status or additional ServiceNow certificationsExperience in greenfield implementations (from scratch)Public sector or regulated-industry security/compliance experienceExperience with AI on the ServiceNow platform (e.g. Now Assist, Control Tower) is a plus, provided it can be demonstrated with concrete examplesDon't tick every box?Don't meet all the criteria, but still excited about joining Devoteam? Don't overthink it, reach out and plan a meeting with us. We hire for potential, curiosity and mindset, and we would love to get to know you. Looking forward to meeting you.Additional InformationFor more information about this vacancy, please contact us at[email protected]A background check using publicly accessible information and social media can be part of the process.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy Notice
