We’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive—both at work and beyond.
As a Technical Account Manager at Ben, you'll own the technical relationship with a book of enterprise customers and be their voice in everything we build. Your customers are HR and benefits leaders running benefits for thousands to tens of thousands of people across multiple companies. They depend on Ben for managing their benefits, wallets and allowances and payroll reporting, and they depend on you to know their setup inside out. You'll understand their accounts well enough to see trouble coming and to get to the root cause when something breaks. You’ll also be the voice of the customer here. You’ll work closely with Product and Engineering, bringing them what your customers need and why it matters, and helping decide what we build next.
You'll own the relationships with a book of well-known enterprise customers and help them run the benefits their people rely on, from health cover to allowances. Benefits are hugely important to the employees of customers we serve, so getting them right matters to thousands of people at every company you look after, and you'll have the responsibility to make sure things run smoothly. It's still early for us. We're scaling fast and TAM is a fairly new function, so how we run accounts, what goes in the playbook and how we use AI are all still being worked out. You'll have a real say in it, and we hope there's room to grow as the team does.
It’s important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here . 💰Competitive base salary+equity,so you own what you build 💳£100 monthly personal Ben Balance:for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance willincrease by £50 for each year of service until you reach £250 🍔 Weekly lunch provided in officeso you can spend quality time with the team over some tasty food! 🏖28 days of holidaysa year plus bank holidays, and an option tobuy or sell 5 days per year. Also, your holiday entitlement willincrease to 30 days at your 3rd year of service! 🌴 Work-from-abroad scheme,so you can support your travels, enjoy an extended holiday, or visit loved ones. 🍼 Enhanced parental leaveandworkplace nursery schemeto support with the cost of childcare in a nursery setting ❤️ComprehensivePrivate Medical Insurance 💌 Funded Life Assurance coverwith the option to voluntarily increase - this also includes an annual health check 🧠 Comprehensive and tailored mental health support and professional coachingthrough a leading provider
We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing jobs@thanksben.com. You can learn more about DEI at Ben here .
About Ben
