Facilities Management eXpress is currently seeking a Technical Product Manager to join our team!
Do you build things instead of writing documents about them? Do repeated manual tasks make you want to open your laptop and fix them? If AI coding tools are just how you work, keep reading.
Much of FMX’s data starts in mechanical rooms, on rooftops, and in partner spreadsheets, and collecting it is slow and expensive. You’ll start by making our Facility Condition Assessments dramatically cheaper and faster. Then you’ll bring that approach to everywhere else data enters FMX.
You’ll be the product manager for these tools and usually the one building them, going from “huh, that’s painful” to a shipped fix in days. You’ll also spend more time on site than anyone in Product, so you’ll be our scout for the problems that never become support tickets.
As the Technical Product Manager, you will:
First priority: make the FCA operation as efficient as possible
- Own the cost and cycle time of an assessment. Baseline cost per building and square foot, technician hours, days on site, report turnaround, and rework rates, then set targets with Professional Services and report on them.
- Tackle the biggest time sinks first, across scoping, on-site capture, data cleanup, report production, and capital plan population.
- Build, ship, and support the FCA tools: the capture app and field workflow, operations tracking, the mapping and floor plan pipeline, and partner data intake.
- Get on site and do the work yourself, interviewing technicians and facilities staff and routing what you learn to the right product manager.
Broader scope: data ingestion and the cost of operations
- Cut the cost of bringing customer data into FMX during onboarding, from equipment lists and floor plans to formats nobody planned for.
- Build tooling that makes data intake repeatable instead of bespoke.
- Improve data completeness, not just speed. Thin data gathered quickly is worse than good data gathered efficiently.
- Use AI where it removes real work, like reading nameplate photos and floor plans, drafting condition narratives, and catching gaps before customers do.
- Automate internal work anywhere a small tool saves real time or money.
- When an internal tool earns a place in the FMX product, make the case and hand it off well, with documentation and data model implications.
- Keep the data defensible. Speed only counts if the work holds up.
What success looks like in year one:
- You know our cost and cycle time per assessment by heart, because you built the reporting.
- Technician hours or days per assessment are measurably down, thanks to what you shipped.
- The field team wouldn’t give up your tools, and Product makes decisions based on what you bring back.
- You’ve applied the same approach to at least one other ingestion problem, likely onboarding, and cut real cost.
