Undergraduate Placement Year 2027 – Planning & Insights InternFull-timeLegal Entity: Bosch Thermotechnology Ltd.Company DescriptionWe’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.If that sounds like something you’d like to be a part of, we’d love to meet you.Come and work #LikeABosch at Worcester Bosch.Job DescriptionJoin us for your placement year in summer 2027! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.Our Contact Centre is a large, collaborative team focused on providing a fantastic customer experience from the very first interaction. Customers contact us through a variety of channels throughout the year, and because our demand can be highly seasonal, we continually adapt how we use our resources to meet their needs.There are also lots of opportunities throughout the year to get involved, develop new skills, and work with colleagues across the business. These include volunteer days, open days, training sessions, and cross-functional projects.In this role, you will be responsible for:This role gives you the opportunity to experience a variety of areas within the Contact Centre, from scheduling resources and analysing MI reports to using real-time analytics and supporting day-to-day operations.It’s a great opportunity to build practical experience, develop your analytical and planning skills, and gain a better understanding of how a busy Contact Centre operates.Alongside your day-to-day responsibilities, you’ll also have the chance to get involved with our intern, social and eco committees, as well as dedicated opportunities to work on your own projects and ideas.Interested? Upload your CV and a Cover Letter today!QualificationsPlease note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.We’re looking for someone who:Is working towards, or has achieved, a2:1 degree or above.Has strongattention to detail and accuracy.Beorganised and proactive, with the ability to manage different priorities in a fast-paced environment.Enjoys workingboth independently and collaborativelyas part of a wider team.Has strongcommunication and relationship-building skills.Is comfortable managing priorities in afast-paced environment.Has an interest indata analysis, workforce planning and operational decision-making.Right To Work:please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.Additional InformationDeadline for Applications: 27/11/2026Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.Expected Start Date: July 2027Please note that this date is advisory and can be flexible within reason.Contract Duration:1 yearWorking Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunchbreak.Working with us comes with the following benefits:20 days annual leave per year plus bank holidaysAccess to the Perkbox Benefits platformDiscounts on products from across the Bosch GroupEnhanced pension contributionsAccess to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and eventsVolunteering daysPolicy to support growing familiesHealth & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programmeAnd more!By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy NoticeImprint
About Bosch Group
