Our mission: eliminating every barrier to mental health.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. As a part-time Workplace Mental Health Consultant, you will provide individual therapy to employees, management consultations, trainings, critical incident response, and assessment and referral mental health support to employees at a utilities company. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager. Schedule: Tuesdays 8am-4pm ET. Hours may flex to support customer needs, including events and critical incidents, with the opportunity to add hours or a second day as demand grows. What you’ll be doing:
- Provide consultation and support to customer’s managers, people teams, and employees to enhance wellbeing and workplace effectiveness at the Detroit headquarters. This part-time role begins with one consistent onsite day each week; Tuesday, 8:00 a.m.–4:00 p.m. (minimum 8 hours per week). Hours may flex to support customer needs, including events and critical incidents, with the opportunity to add hours or a second day as demand grows.
- Provide in-person individual therapy to customer employees at the Detroit headquarters.
- Provide solution-focused employee mental health consultations and connect employees with appropriate resources.
- Build trusted relationships with customer leaders, HR points of contact, managers, and employees, and carry out a local action plan for the Detroit headquarters.
- Coordinate and deliver critical incident response when onsite, available, and within capacity.
- Conduct customer-tailored trainings and Spring Health benefit promotion events, including mental health seminars, benefit overviews, and health fairs.
- Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members.
- Complete required internal training and assignments and attend Spring Health Clinical Team meetings
- Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
- Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to successfully deliver targeted interventions.
- Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
- Provide management consultations that strengthen employee wellbeing and workplace effectiveness.
- Support customer’s informal referral process by completing intakes according to Spring Health guidelines and connecting employees with appropriate support.
- Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership.
- Complete accurate and timely documentation of all service delivery.
- Participate in the case review process on a regular cadence with the customer’s leadership team.
- Represent Spring Health and help to support/reinforce program parameters and goals.
- Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints.
- Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate.
- Other responsibilities as they pertain to the success of this role
What success looks like:
- Achieving or above 65% Utilization
- Achieving or above Service Level Satisfaction target: CIR: 95%Training Delivery: 90%CCA: 90%
- CIR: 95%
- Training Delivery: 90%
- CCA: 90%
- Therapeutic Alliance: 90%
What we expect from you:
- You have an unrestricted license to practice psychotherapy in Michigan (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are not able to accept applications from anyone requiring licensed supervision.
- You have a minimum of 3 years of post-graduate experience with at least 1 year experience as an independently licensed clinician.
- You have training and experience in management consultation, critical incident response, and workplace training or benefit presentations.
- You're comfortable with technology and are telehealth competent.
- You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
- You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks.
- You are committed to high quality documentation of service delivery that is completed in a timely manner
- You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators.
- You acknowledge and embrace diversity and inclusion amongst teams and clients
- Required to have at home WiFi and a personal device that connects to the WiFi to support the need for 2FA set up.
- Helpful customer-specific experience and strengths include: Experience supporting a multicultural workforce and/or employees in a utility or other high-risk environment is a plus.A warm, engaging, proactive style and strong presentation skills will help you build relationships with employees and leaders across the workplace.
- Experience supporting a multicultural workforce and/or employees in a utility or other high-risk environment is a plus.
- A warm, engaging, proactive style and strong presentation skills will help you build relationships with employees and leaders across the workplace.
The target PT range for this position is$85-$95hourly. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive . If this role excites you, we encourage you to apply. Our privacy policy: <https://springhealth.com/privacy-policy/> Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
