Admissions Specialist - inVision U
Department: Impact
Employment Type: Full Time
Location: Kazakhstan
Description
We are seeking an
Admissions Specialist
to deliver the inVision U student recruitment strategy in Almaty, Kazakhstan (hybrid). Reporting to the Director of Student Recruitment, the role guides applicants through the admissions funnel from first contact to enrollment, organizes recruitment events and supports relationships with partner schools and education centers. The Admissions Specialist is responsible for meeting assigned targets for the number and quality of applications, conversion and service to applicants and their parents.
Key Responsibilities
- Guide applicants through the admissions funnel: advise on programs, grant terms and selection stages, and support them through application and enrollment.
- Manage applications and leads in the CRM: qualify and process them on time, keep statuses and data up to date, and re-engage applicants with incomplete applications.
- Organize and run online and offline recruitment events, including open days, webinars, school visits and education fairs.
- Maintain and develop relationships with assigned schools, colleges, education centers and school counselors.
- Coordinate selection stages: schedule exams and interviews, communicate with candidates, and collect and check documents.
- Prepare regular reports on the funnel and assigned KPIs, analyze conversion by channel and suggest improvements.
- Prepare and update applicant communications (email and messenger campaigns, FAQs, response templates) together with the marketing team.
- Follow internal policies, standards and admissions campaign deadlines, and ensure a high-quality applicant experience.
- Collect documents in line with the requirements of the partner university.
- Process requests for Financial Aid distribution for students admitted to the university’s programs.
Skills, Knowledge and Expertise
Education:
Bachelor’s degree or above in education, marketing, management, social sciences or a related field
Experience:
2–3+ years in student admissions, education recruitment, sales or advising in education, or customer service
Knowledge and skills:
- Understanding of the admissions funnel and key metrics (leads, applications, stage-by-stage conversion)
- Google Workspace and Microsoft Office (spreadsheets, basic data analysis)
- Advising and negotiating with applicants and parents
- Event organization: planning, logistics, delivery and evaluation of results
- Strong written and verbal communication
- Basic knowledge of digital marketing and communication automation tools (email campaigns, messengers, forms)
- Preparation of reports and presentations
- Regulatory and ethical requirements for handling applicants’ personal data
Languages:
Kazakh, Russian and English (all required)
Key Competencies
- Customer focus and empathy for applicants and their families
- Strong communication and public speaking skills
- Responsibility, attention to detail and results orientation
- Self-organization and time management: handles a high volume of tasks during peak periods
- Teamwork and cross-department collaboration
- Initiative and proactivity in improving processes
- Flexibility and adaptability in a fast-growing organization
- Willingness to learn and openness to feedback