Customization Specialist – Embroidery
Department: Customization
Employment Type: Full Time
Location: Columbia, Missouri
Reporting To: Jay Hanson
Description
At GME Supply, we equip tower climbers, lineworkers, and industrial athletes with premium safety equipment, rugged workwear, and specialized gear. As our
Customization Specialist – Embroidery
, you’ll be the craftsman turning high-performance technical apparel and gear into custom-branded workwear our clients wear with pride on job sites nationwide.
In this role, you’ll take ownership of our commercial embroidery equipment—running precision multi-head machines, dialing in needle and tension settings for tough technical fabrics, and ensuring every run leaves the shop looking sharp, durable, and clean. If you love working with your hands, take pride in flawless quality, and want to grow with a fast-scaling team, we want to hear from you.
Key Responsibilities
- Machine Setup & Operation: Calibrate, program, and run commercial multi-head embroidery machines, adjusting speed and tension settings to match garment materials.
- Material & File Selection: Review production art files and match the right specialty threads, needle gauges, and stabilizers/backings to meet precise client design standards.
- Hooping & Production Runs: Hoop, align, load, and unload garments and technical gear efficiently, maintaining clean placement and preventing fabric puckering.
- Real-Time Quality Control: Monitor active runs to quickly diagnose and resolve thread breaks, tension imbalances, or needle issues before garments are compromised.
- Order Finishing & Presentation: Perform final trimming, steaming, folding, packaging, and staging so every finished order is job-site ready.
- Process Documentation: Log stitch counts, color sequences, tension parameters, and specialty backings on new runs to guarantee exact consistency on client reorders.
- Shop Maintenance & Team Growth: Keep equipment oiled, clean, and production-ready; participate in cross-training across other customization methods and support teammates as needed.
Skills Knowledge and Expertise
- Collaborative Communication: Strong verbal and interpersonal skills to coordinate job queues, clarify order specifications with the art department, and work seamlessly alongside production teammates.
- Organized Workspace & Order Flow: Proven organizational skills to manage multiple client runs, keep production accessories sorted (threads, bobbins, backings), and maintain a safe, tidy workstation.
- Time Management & Micro-Detail Focus: Exceptional ability to pace hooping and staging during active machine cycles, with an eagle-eye for catching micro-flaws like thread tension drifts, registration shifts, and skipped stitches.
- Proactive Drive & Sense of Urgency: A self-starting mindset that thrives in a fast-paced environment, takes initiative on machine maintenance, and keeps orders moving out on time without needing constant supervision
Work with us!
We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:
- Company HSA Contributions
- Add On Insurance Options: Accident, Short Term Disability, etc.
- Free Employee Assistance Program:24/7 access
- Generaous paid time off (PTO) that increases with tenure, plus company-paid holidays
- Volunteer Paid Time Off: Give back to our community & get paid!
- 401k Matching Options with no Vesting Requirements
Applications for this opening are being taken exclusively online, thank you for your interest in joining our growing team!
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.#ZR
