About RipplingRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.8B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.comaddresses.
NOTE:1. This role requires you to work from 1.00PM-10.00PM IST.2. This is a hybrid role. We expect you to be in our Bangalore office for 3 days in the week.About the roleRippling is looking for an Operations Analyst to onboard employees and ensure ongoing regulatory compliance with various federal, state and local agencies. This is an exciting opportunity to become a foundational member of our customer operations team. You’ll help design scalable processes to bring new customers into our platform, while working cross-functionally to minimize the operational burden through software and process automation. It’s a highly cross-functional role which impacts our sales and product teams.What you will doExecute tasks related to new employees’ onboarding such as employee onboarding verifications, benefits setup and enrollments for our customersConduct filings and registrations with government agencies on behalf of customersReview, Build and Improve current operational process and create how-to documentation libraryReview and process inbound communications related to insurance and regulatory tasksBuild end to end operational process for benefits enrollments to our customersResearch process requirements for work streams for new products and countriesProvide feedback on our internal systems and processes to improve our operationsWork with R&D to improve customer onboarding processes through automationWhat you will need4+ years of experience in an operational role, such as payroll operations, regulatory operations, or support operationsStrong English communication skills (written and verbal)Strong project management and organizational skills: high attention to detail with excellent work product, time management, and executionExperience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with SFDC/JIRA/Confluence a plusStrong research and process development skillsStructural thinking and problem solvingOwnership and Proactive attitude towards pushing things to go get doneAbility to learn quickly and deal with ambiguityAbility to work from 1.00 PM- 10.00 PMGrit, patience, drive as you would be working with different teams, partners and government agencies#LI-hybridAdditional InformationRippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
About Rippling
