We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid's Communications team tells the story of how our products work and why they matter. This role focuses specifically on fraud and risk: you'll build the media relationships, write the content, and shape the messaging that establishes Plaid as a leader in modern fraud prevention. You've done this kind of work before in fintech, security, or a similar technical space, and you know how to turn a complex product into a story a reporter or customer actually wants to read. You build real relationships with press and industry contacts rather than relying on an agency to do it for you. You'll report to our Product Communications Lead. You'll lead communications for Plaid's fraud and risk products. That means writing and pitching stories about our fraud solutions, not just when we launch something new, but as an ongoing part of how we talk to customers, press, and the industry. You're good at explaining complicated product work in plain terms, and you can run your own editorial calendar: deciding what to write, when to publish it, and where it should go. This role goes beyond traditional PR — you'll work closely with product and marketing to shape how we talk about our fraud and risk work to customers, press, analysts, and the broader industry. Responsibilities: Messaging and positioning
Content and media
Industry analyst relations
Earned speaking and awards
Qualifications:
Nice To Have's:
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here . Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
About Plaid
