Senior Software EngineerFull-timeRole type: Individual ContributorDepartment: Engineering SaaSDivision: Fitness - SMB/StudioCompensation: USD150000- USD170000- yearlyCompany DescriptionAt Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five "everyday life" verticals: Education, Health and Fitness, Boutique Wellness, Field Services, and Personal Services.Xplor Growth (formerly BrandBot) is Xplor's customer engagement and retention suite. It helps businesses grow and keep their customers through marketing automation, customer journeys, SMS and email messaging, forms, loyalty, and referrals, all built on a shared customer data platform that connects to Xplor's business management products.Our core values (Make Life Simple, Build for People, Move with Purpose, and Create Lasting Communities) are key to who we are and guide us in everything from how we hire to how we recognize our team members.Job DescriptionWe're looking for a senior software engineer who can design and write code in a multi-tenant SaaS environment. The candidate needs to be highly collaborative, productive in a dynamic development environment, and willing to use AI in their day-to-day work.What You'll DoCollaborate with teammates and other functions in a geographically distributed remote environment.Build hands-on with TypeScript/Node.js, Python, and AWS serverless and event-driven services across the Xplor Growth and BrandBot platforms.Create well-designed, testable, efficient systems following company processes and industry best practices.Lead technical design initiatives and efforts.Troubleshoot and resolve software defects and production issues.Use pull requests as a path to teach and learn.Share ownership of team dynamics, processes, and growth.QualificationsRequired QualificationsA track record of designing, building, and owning production systems in amulti-tenant SaaSenvironment from start to finish, including leading technical design across multiple services and supporting systems after launch.Strong production skills inTypeScript/Node.js(Express or NestJS) andPython(Django or FastAPI).Experience withAWS serverless, container-based, and event-driven architecture, including Lambda, API Gateway, SQS, EventBridge, and ECS/Fargate withDocker, deployed through theServerless Frameworkor similar tools.Strong skills withPostgreSQL/MySQL,DynamoDB, andRedis.Experience building secureRESTful APIs, including OAuth2 / AWS Cognito authentication and protecting customer personal data.Solid engineering practices, including automated testing (Vitest, Jest, Pytest, or Playwright),CI/CD with GitHub Actions,observability(Datadog, Sentry), andfeature flags.Clear communication with product, design, and engineering partners, and a commitment tomentoringthrough code reviews, pairing, and technical guidance.Willingness to useAI-assisted development toolsin your day-to-day work.Strongly preferredExperience buildingLLM-powered features.PHP / Laravelexperience.Terraformor other infrastructure-as-code experience.Background inmarketing automation, CRM/CDP, or customer engagementplatforms, including SMS and email integrations such as Twilio and SendGrid, and familiarity with consent rules such as TCPA and CAN-SPAM.Experience modernizinglegacy monolithsinto well-bounded services.Front-end experience withVue 3or a comparable modern framework such as React.Additional InformationValues and Life at XplorOur five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:Find a better wayDo the right thingSay it straightWin togetherOwn the outcomeIf these values sound like you, and describe people you want to work with, you will thrive at Xplor.As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.Some of our perks and benefits are:Paid Parental Leave benefit programs#GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local communityOngoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship ProgramAccess to free mental health supportFlexible working arrangementsBefore you applyTo be considered for employment, you must be legally authorized to work in the country where the role is advertised. This applies to remote roles too. Xplor does not sponsor visas, either at the time of hire or at any later time. We're also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.Please apply through our careers portal or external job boards only. We're unable to upload emailed applications, as our process requires you to answer screening questions directly.We also invite you to check out our Candidate FAQs for more information about our recruitment processxplor.com/recruitment-faqs/.Interview Recording and Background ChecksAs part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.EEO and Artificial IntelligenceWe believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelineshere.Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. We encourage applications from all sectors of the community. All Information will be kept confidential according to EEO guidelines.Xplor is committed to fully including all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure people with disabilities receive reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via[email protected].We make it a priority to respond to every applicant.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
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