Client Director, KoreaFull-timeEmployee Type: RegularRegion: APAC - Asia PacificWork Persona: FlexibleCompany DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people.Job DescriptionWe are seeking ahighly experienced Client Directorto drive strategic growth across ServiceNow’s largest existing accounts, with a particular focus on theKorean market. We’re looking for aproven Client Directorwith deep relationships acrossKorean conglomerate executive networks, and a strong track record inAI transformation and workflow AI solutions.What you get to do in this role:Provide strategic leadership and partnership to clients, serving as the relationship manager between your customers and ServiceNowDriveAI-led transformation initiatives, articulating the value of workflow AI and automation to senior stakeholders.Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teamsOversee growth of global accounts, including development and deployment of worldwide resourcesBuild trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO levelDevelop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experienceAchieve financial targets across licenses, renewals, and professional servicesQualificationsTo be successful in this role you have:15+ years of enterprise client management experience, with a minimum of5 years as a Client Directoror equivalent, managing multi-million-dollar sales engagements.Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Demonstrated success inexecutive-level relationship managementwithinKorean conglomerates.Proven ability tosell and consult on AI transformation, including workflow automation, AI-powered decision-making, and integration of AI into business processes.Strong understanding of IT Service Management, HR, Security Operations, Customer Service, or IT Operations Management.Strategic thinker with a deep understanding of macro-level business IT needs.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact[email protected]for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
