Manager, Enterprise Systems Engineering

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com . OpenGov is seeking a Manager, Enterprise Systems Engineering to lead our enterprise systems engineering function in Pune - a player-coach role that combines hands-on ownership of complex integrations with people leadership. You'll remain deeply technical, designing and owning integrations across our enterprise application stack (Okta, Google Workspace, Slack, NetSuite, Workday, and Salesforce via API) alongside your team, while managing, coaching, and growing the systems engineers who build them. You'll partner closely with Enterprise Technology leadership and cross-functional stakeholders in shaping technology decisions. Based in Pune, working closely with US and India-based teams across time zones.

Position Responsibilities

• Remain hands-on in the design, build, and ownership of complex integrations across enterprise applications (Okta, Google Workspace, Slack, NetSuite, Workday) and Salesforce using REST, GraphQL, and SOAP APIs
• Manage, coach, and develop a team of enterprise systems engineers, owning performance management, career growth, and hiring
• Lead project planning and execution across enterprise systems integration initiatives, ensuring on-time delivery and clear stakeholder communication
• Partner with stakeholders across R&D, GTM, Finance, HR, Security, and IT to prioritize the roadmap and align it to business needs
• Serve as a key voice - alongside Enterprise technology leadership - in shaping technology decisions, integration patterns, and engineering best practices.
• Establish and improve team processes, documentation standards, and operational rigor to support long-term platform stability
• Serve as a technical escalation point for complex integrations and systems issues
• Facilitate agile ceremonies for the team, including sprint planning, backlog grooming, and retrospectives, to keep delivery predictable and visible

Position Qualifications

Required:

• 8+ years in enterprise systems engineering, IT systems engineering, or business systems administration, with hands-on multi-platform integration experience
• Experience managing or leading technical teams, including performance management and career development
• Demonstrated experience building integrations using REST, GraphQL, and/or SOAP APIs across different systems, with strong understanding or functional knowledge of scripting languages such as Python
• Hands-on experience with one or more of: Okta, Google Workspace, Slack, NetSuite, Workday, and Salesforce
• Strong project management skills, with experience planning and delivering cross-functional technical initiatives
• Strong understanding of IAM concepts and access governance across SaaS platforms
• Comfortable using AI-native tools to accelerate workflows and improve efficiency
• Strong written and verbal communication skills
• BA/BS in Information Technology, Computer Science, Business, or equivalent practical experience

Preferred:

• Experience with iPaaS/automation platforms (Workato or similar)
• Experience managing a distributed team across US and India time zones
• Experience facilitating Agile/Scrum ceremonies, including sprint planning, backlog grooming, and retrospectives
• Working understanding of serverless technologies such as AWS Lambda or equivalent

Why OpenGov?

A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches.