Overview
We are seeking a high-caliber Operations Specialist to serve as a critical partner to the CEO and broader security team. This is not a traditional administrative role — this individual will act as the operational backbone of the organization, bringing structure, organization, and forward-thinking systems to a fast-moving environment.
This role operates at the intersection of strategy and execution , ensuring that people, processes, and tools are aligned and running efficiently. It is ideal for someone who is highly intuitive, organized, and confident — someone who can anticipate needs, create order out of complexity, and operate with a strong sense of ownership.
Key Responsibilities
Operations & Systems Management
- Build and maintain operational infrastructure (SOPs, SLAs, internal documentation)
- Create scalable systems to support daily operations and long-term growth
- Serve as the central “source of truth” across tools, documentation, and workflows
- Build traveler profiles and manage reservations for teams and principals
Inventory & Logistics
- Oversee tracking and management of:
- Ensure accuracy, organization, and accessibility of all operational assets
Project Management
- Lead and support internal initiatives (e.g., system upgrades, process improvements, tech rollouts)
- Track timelines, deliverables, and cross-functional coordination
Administrative & Contract Support
- Draft, track, and manage contracts, engagement letters, and vendor agreements
- Assist with budgeting, billing coordination, and expense tracking
- Manage complex calendaring (shift rotations, property schedules, travel coordination)
Team & Vendor Coordination
- Act as liaison between internal teams and external vendors
- Support onboarding and training on systems and processes
- Provide high-level administrative and operational support to the CEO
Light Technical Support
- Troubleshoot minor system issues across internal tools
- Coordinate with external IT partners as needed
