People Operations Specialist

If you've been looking to join a fast-growing startup with a bold vision, exciting challenges and the opportunity to make a genuine difference in the world, you've found the right place. Backed by General Catalyst , the investors behind companies like Stripe and Airbnb, we're building something extraordinary.

Our Mission 🌎

At Goodstack, our mission is to revolutionize how the world does good. We envision a world where doing good is built into everything we do. As a fast-growing, AI-native social impact startup, we're building the technology and infrastructure that connects businesses and good causes, making it easier to give, grow and create meaningful impact at scale. We do this in two ways:

• Goodstack for Businesshelps some of the world's leading companies power their social impact programmes.
• Goodstack for Causeshelps nonprofits access the funding, technology and resources they need to thrive.

And we're already making a difference:

• $11 billionin donations facilitated since 2022.
• Over 13 millionmission-driven organisations in the world's largest verified database.
• 500,000+ nonprofitson our platform, with thousands more joining every week.
• Trusted by global companies includingGoogle, Microsoft, Anthropic, Open AI, Canva, TikTok and Airbnb, alongside nonprofits such as theRed Cross, Cancer Research UK and Oxfam.

What We're Building Next 🚀

We're entering an exciting new chapter: evolving beyond software into an AI-native business that delivers meaningful outcomes for businesses and nonprofits worldwide. By combining AI, automation and human expertise, we're building a future where companies can manage global giving programmes more seamlessly, and nonprofits can access funding faster and more efficiently. Our ambition is bold, and the challenges are complex. We're looking for curious, ambitious and AI-native thinkers who take ownership, challenge assumptions and use technology creatively to solve meaningful problems. That's where you come in 🫵

Join us as People Operations Specialist and help us build a People function that’s simple, dependable, and able to scale!

💜 We are considering applications for bothpermanentandcontractemployment 💜 We're looking for someone to join us in building the next chapter of our People function at Goodstack. Over the past four years, we've grown more than 8x, from 22 to around 200 Goodstackers across multiple countries. It's been an incredible journey, and with that kind of growth comes a whole lot of interesting challenges. We've built a strong foundation, but there's plenty of opportunity to make the experience of working at Goodstack even better. We're looking for someone who enjoys People Operations, gets satisfaction from making complicated things simple, and cares just as much about the little details as the bigger picture. Someone who understands good HR practices, takes ownership, asks thoughtful questions and doesn't wait to be told what needs doing. In this role, you'll have plenty of autonomy, the opportunity to shape how we work, and a close partnership with the Head of People as we continue scaling the function. ✍️ A note from the Head of People: Hey, future Goodstacker! 👋 I don't expect you to know everything (who does?), but I do expect you to know your HR foundations, bring good judgement, take ownership and stay curious. And if you're the kind of person who gets a little too excited about a beautifully organised process, I have a feeling we'll get along brilliantly!

As People Operations Specialist, your mission will be:

Making the Goodstacker experience brilliant

• Own the end-to-end employee lifecycle, from onboarding and employment changes to offboarding, ensuring every experience is smooth, organised and thoughtful.
• Prepare and quality-check employment contracts, amendments and other documentation, ensuring accuracy and alignment with applicable employment requirements.
• Keep our People systems, employee records and documentation accurate, organised and up to date.
• Be the go-to person for day-to-day People questions, providing sound HR guidance, resolving routine matters independently and escalating more complex issues.
• Partner with Talent, Finance, IT, managers and external providers to ensure smooth coordination across teams.

Keeping global People operations running smoothly

• Coordinate payroll inputs, deadlines, employee benefits and employment changes across our locations.
• Manage the operational administration of our international Employer of Record (EOR) arrangements.
• Support right-to-work checks, immigration and sponsorship administration.
• Apply HR policies and employment best practices consistently, identifying compliance risks and escalating them early.
• Keep on top of statutory deadlines and employment obligations, working with external specialists when needed.

Making things better as we grow

• Coordinate the operational delivery of performance reviews, progression and compensation cycles.
• Maintain People reporting, policies, templates and internal documentation.
• Use your HR knowledge to identify gaps in our processes and recommend practical improvements.
• Find opportunities to simplify workflows and use AI and automation to eliminate repetitive work.

What success looks like:

• Every new Goodstacker has what they need before Day 1 and feels welcomed from the start.
• Contracts, payroll inputs, employee changes and records are accurate and delivered on time.
• Our people and managers can count on you for reliable advice, clear answers and helpful support.
• You apply sound HR judgement, spot risks early and resolve routine matters without constant oversight.
• Our People processes run smoothly, with fewer manual steps and less time spent chasing admin.
• You proactively identify opportunities to strengthen compliance, consistency and the employee experience.
• Ultimately, you're creating the operational reliability that allows us to spend more time improving the experience of working at Goodstack.

This role is a perfect match for you if you have:

• 3+ yearsof hands-on People / HR Ops experience, ideally in a growing, international business.
• A formal qualificationin Human Resources Management, such as an HR-related degree, CIPD, or an equivalent recognised professional qualification.
• A solid understanding of UK employment legislation and HR best practices, with the confidence to apply your knowledge to everyday People matters.
• Experience preparing employment documentation, managing employee lifecycle processes and supporting payroll and benefits administration.
• Excellent attention to detail, particularly when handling contracts, payroll, employee data and anything where accuracy really matters.
• Strong organisational skills and follow-through, with the ability to manage competing priorities and meet deadlines.
• Experience with UK HR administration, alongside exposure to international employment or EOR arrangements.
• Confidence working with People systems, spreadsheets and payroll processes, with a strong understanding of confidentiality and data handling.
• Sound judgement and ownership, knowing how to solve problems independently and when to ask for support.
• Clear, kind communication and a genuine interest in helping people.
• An AI-native mindset, using AI, automation and technology thoughtfully to simplify work, improve accuracy and increase efficiency.

Bonus if you have:

• Worked in a fast-growing startup and enjoy building things as you go.
• Experience automating People Ops workflows.
• A soft spot for a good cup of tea or smoothie 🫖.

🇬🇧 What you can expect upon joining our team

💰 Salary reviews and share options becoming an integral part of our growth and share in the company's success 💝 Goodstack’s Workplace Giving ⚕️ Vitality Plus - Private health insurance 🌞 £250 Brighten your day annual budget 🤓 £1000 Learning & development annual budget 📚 Goodstack library 🌯 Tasty Tuesday! Office lunch is on the company 🏃🏿‍♀️ Slow run club Wednesday ⭐️ Paid days off to volunteer for non-profit causes 🎤 Paid days to attend conferences 🥳 Paid day off on your birthday! 🌴 25 days annual leave, plus paid public holidays 💙 Paid sick leave 🧘🏽 Paid wellness leave 🪁 Parental leave 🧸 Workplace nursery scheme 🧓🏽 Pension (with tax-efficient salary sacrifice option) 🚴🏾 UK cycle-to-work scheme 🌳 Ecologi carbon offsetting ⚖️ Flexible working hours 🖥️ WFH budget upon joining 🏡 You're always welcome to pop in more often if you enjoy the buzz of being in the office. It's a warm, friendly space right in the heart of London 🙌 … and so much more

About us

Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. In this future, the depth and breadth of impact we can make through everyday actions will expand dramatically – benefiting both businesses and the world. Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do. Doing this empowers everyone – companies, employees, consumers, and communities – to contribute to positive change and take meaningful action. Let's do this! 💜

OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION

We take pride in our diverse and growing team representing 20+ nationalities across 5 continents 🌍! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. A team that represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself and your special lemon twist to Goodstack to propel us forward in striving to create a better world for us all. Check out our Careers Page for more details!