About Command|LinkCommand|Link is a global SaaS Platform providing network, voice services, and IT security solutions,helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.Learn more about ushere!This is a remote position open to candidates residing in the following states:Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin
About your new role:Your role as a Senior Managed Services Network Engineer involves designing, implementing, and managing enterprise network and SASE (Secure Access Service Edge) solutions using industry-leading technologies. You'll work extensively with SASE platforms, SD-WAN solutions, and unified communications systems to deliver exceptional managed services to our clients. As a senior team member, you'll mentor and assist other managed services engineers, lead complex network transformation projects, and serve as a technical escalation point for our dedicated POD support teams.This is a Full-Time, 100% Remote opportunity.Key Responsibilities:Lead SD-WAN design and architecture for enterprise clients, creating scalable and resilient network solutionsDesign, implement, and manage SASE solutions using Cato Networks, Fortinet, Versa Networks, and Cisco Meraki platformsDeploy and manage Cato SASE Cloud Platform for secure global networking and Zero Trust Network AccessConfigure and optimize Fortinet Secure SD-WAN and SASE solutions including FortiGate firewalls and FortiSASEImplement Versa SASE Platform combining SD-WAN, security, and cloud access capabilitiesDeploy and manage Cisco Meraki cloud-managed SASE solutions including MX security appliances with integrated SD-WANDesign secure remote access solutions using SASE architecture for distributed workforcesMentor and provide technical guidance to managed services engineers, sharing best practices and expertiseIntegrate UCaaS solutions including MetaSwitch platforms with enterprise networksImplement Zero Trust security models across SASE deploymentsDevelop and maintain network automation scripts and proceduresProvide advanced engineering support and serve as technical escalation pointCreate detailed technical documentation, runbooks, and training materialsCollaborate with Command|POD teams to ensure 100% uptime SLA compliancePerform network assessments and develop cloud-first transformation strategiesLead network transformation projects from legacy architectures to SASE/SD-WAN solutionsTakes on additional responsibilities and projects as needed to support the success of the team and organizationWhat you'll need for success:7-10 years of enterprise network engineering experience in managed services environmentsStrong SD-WAN design and architecture experience with proven track record of successful enterprise deploymentsExpert-level knowledge of SASE and SD-WAN technologies, specifically:Cato Networks SASE Cloud PlatformFortinet FortiGate, FortiManager, and FortiSASEVersa Networks Unified SASE PlatformCisco Meraki full stack (MX, MS, MR) with SD-WANDeep understanding of SASE architecture including ZTNA, CASB, SWG, and FWaaSStrong experience with network security including NGFW, IPS/IDS, and Zero Trust architecturesProficiency in routing protocols (BGP, OSPF, EIGRP) and switching technologiesExperience with cloud networking (AWS, Azure, GCP) and multi-cloud connectivityExperience with UCaaS platforms, particularly MetaSwitchProven ability to mentor and develop technical skills in other engineersSolid understanding of QoS, traffic shaping, and WAN optimizationAutomation skills using Python, Ansible, or similar toolsExperience with RESTful APIs and network programmabilityStrong troubleshooting skills with packet capture and analysis toolsRelevant certifications highly desired (CCNP, Fortinet NSE, Cisco Meraki, Versa, Cato)Excellent communication skills and ability to interface directly with clientsExperience working in MSP/managed services environmentsAbility to work independently in a remote environment with minimal supervisionWhy you'll love life at Command|LinkJoin us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact? Apply now and be the architect of your career as well as our clients' success.Room to grow at a high-growth companyAn environment that celebrates ideas and innovationYour work will have a tangible impactGenerous Medical, Dental, and Vision coverage for full-time employeesFlexible time off401k to help you save for the futureFun events at cool locationsFree DoorDash lunches on FridaysEmployee referral bonuses to encourage the addition of great new people to the teamCommandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.
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