SLL HAP_Customer Service - Test Assignment

SLL HAP\_Customer Service - Test AssignmentFull-timeCompany DescriptionSGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.Job DescriptionRole's ObjectiveFully following work procedure and timely & well control related document and job record.Provide excellent customer services to satisfy clients’ need.Be able to manage on-process order status.Well-understand scope of test items (both Chemical & Physical tests).Fully study & clearly understand testing program of many buyer branches.Ability on using several company softwaresSpecific ResponsibilitiesStudy testing manual & advise to Order Controller team or client.Communicate with client to clarify test query & follow up.Sample breakdown & assign appropriate test item(s) of sample component(s)Take sample photo.Save & name sample photoBe able to use several company software.Input correct & updated report due- date into systemArrange & summary account information in folder Buyer Manual in internal share driveHandle internal query on order status.Clarify unclear point of testing manual with Key Account Manager.Deliver company service to clientAble to satisfy client's need within scope of jobWilling on handling a new request/ procedure.Able to cooperate with others teams (ex: Lab, Reporting, Sales) in order to satisfy client's requirement.Other duties upon requestedQualificationsUniversity or above: Chemical or Textile/ garment industry or related fields (at least 01 year of  experience working in a chemical company or in garment, yarn, or footwear manufacturing factories (e.g: merchandiser, QA/QC, lab technician...)Good communication skills (Listening to fully understand, Explanation clearly & easy to understand)Fluently using English, Chinese or Korean is a plusGood at Microsoft Office (Word, Excel, Outlook, Power Point)Strong social intelligence and influencing skillAdditional InformationCarefulTrustworthySystematic thinkingSituation behavior skillActive & willing to handle new thingsBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice