Staff Product Consultant (6-month contract)

Job Title: Staff Product Consultant (6-Month Contract) Primary Job Location: Hybrid, Toronto / Greater Toronto Area (GTA), Ontario, Canada Engagement Type: Independent contractor, 6 months, with the option to convert to full-time Division: CrossDock Studios Hiring Timeline: Immediate Compensation: Competitive contract rate, shared on the first call Application Deadline: Open until filled. Applications are reviewed on a rolling basis.

About Fulfillment IQ (FIQ)

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

Role Overview

CrossDock Studios is FIQ's product studio. It houses our proprietary software, including Workbench, our warehouse-design platform that lets a solutions engineer draw a warehouse the way an architect draws a building. Product managers, engineers, designers, and scientists work side by side in the studio, and our PMs bring deep, hands-on supply chain expertise.

We're looking for a senior product leader to build the studio's product practice and work alongside our PMs as a player-coach. You'll bring a clear, problem-first way of doing product management, help the team apply it to real work, and design the process that carries it across every product the studio houses. This is a 6-month engagement with the option to convert to full-time if it's a fit for both sides.

What You'll Do

• Bring a practical product management philosophy and method and help the team put it to work: problem definition (context, objective, scope, KPIs), root-cause analysis, hypothesis testing, and turning recommendations into a sequenced, prioritized plan.
• Work side by side with PMs on live problems across CrossDock Studios products, including Workbench: reviewing problem statements, pressure-testing the "why," and running working sessions.
• Design how product work moves from problem intake to discovery to solution options to engineering handoff, and own its adoption across the studio, including holding the team to the standard.
• Help PMs run discovery directly with prospects, customers and internal stakeholders and build lasting relationships with them.
• Help PMs build value and effort cases with finance, and set up the measures that show whether shipped work delivered its value.
• Bring engineering into problem framing early, so solutions are shaped together rather than handed over.
• Lean on AI tools for execution and spend your judgment on the ambiguous parts.

The Honest Version of Hard Parts

• Six months goes fast. You'll need to earn trust quickly, show progress on real work early, and leave behind a practice the team runs without you.
• Our PMs are deep domain experts. Your job is to build on that expertise, not replace it, and to earn credibility through the quality of your thinking.
• The process has to fit how we already work. Engineering ships through Linear, and we are heavily invested in The Linear Method. We are looking for approaches that are complimentary, not contradictory.
• You'll work across more than one product, each at a different stage, and switch context often.
• You’ll need to stay acutely focused on the forest-thinking. You will need to be able to separate the day-to-day of delivering product insight and direction from the strategic delivery of an approach to managing products.
• Our products and teams are early in their inception. You will need to be able to operate in the ambiguous space where a product is only just establishing itself in the market and signal on feature success is harder to quantify than in an established product.

Where This Goes

Think chessboard, not ladder. This is a 6-month contract by design. If it works for both sides, we're open to a full-time role afterward. Tell us what you want to build, and we'll talk about it openly.

How We'll Interview You

• Intro conversation: a short call with our recruiting team to swap context and confirm the basics, including rate and availability.
• Panel with engineering and FIQ leadership: how you think about product, process, and working with engineers, plus a working session on a real product scenario.

What You Need to Have

• 8+ years in software product management, including time at the Senior, Staff, Group, or Head of Product level.
• Experience managing or formally coaching at least 2 to 3 product managers.
• A background in B2B software products, or mass-market fintech or B2C products with complex workflows. Supply chain experience is not required.
• A clear, problem-first product method you can explain, teach, and apply.
• Experience going from strategic product vision to a concrete actionable product roadmap
• Experience with a product early in its GTM motion
• Experience building or rebuilding a product process from scratch and getting a team to adopt it.
• Openness to a 6-month contract engagement and availability to start within 4 weeks.
• Strongly preferred: experience connecting product decisions to business value, including working with finance on value and effort cases.
• Strongly preferred: experience working with engineering teams that use Linear or a similar lightweight workflow.
• Strongly preferred: experience coaching subject matter experts or engineers who moved into product.
• Nice to have: product experience in operations, logistics, e-commerce, or order management.

Why You Will Love Working Here You'll shape a product practice early, not inherit someone else's. You'll work with a team that knows its domain deeply, with leadership that is fully invested in how product is done and moves fast to back good ideas. We automate the busywork, we value direct conversation, and we back people who take initiative.

Important Information for Applicants

Work Authorization

Applicants must be legally authorized to work in Canada.

Use of Artificial Intelligence in Hiring:

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.

Accommodations:

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs.

Candidate Privacy:

Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here , and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.

Equal Opportunity:

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Learn More About Us:

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

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