Technical Business Analyst

Technical Business Analyst

Department: Technology

Employment Type: Fixed Term - Full Time

Location: AU - Melbourne

Reporting To: Benny Thomas

Description

Ready to move from engineering solutions to designing them?

We’re looking for a technically strong problem‑solver who understands code, values good engineering practice, and wants to step into a role where technology, product and business strategy intersect.

About the role:

We’re currently looking for a new

Technical Business

Analyst

to join our Technology Team.

The ideal candidate will be looking to move from their software engineering role, into a product focused role. This is a low code / no code environment, where Tech governance and engineering practices are highly valued.

We are looking for an applicant that can work effectively in a team environment and has a strong customer service focus. Only applicants who have written code previously will be considered.

Why Join Us?

Working with CFC means joining a market‑leading, innovative underwriting team that values excellence, development, and collaboration. You’ll have access to meaningful professional growth opportunities, exposure to diverse risks and brokers, and the chance to strengthen your industry presence through events and networking.

Our culture emphasises continuous improvement, teamwork, and a supportive environment that empowers you to succeed and progress in your underwriting career.

Responsibilities Include:

• Gathering, validating and documenting business requirements.
• Working closely with Product Owners and the Technology Manager to deliver on product roadmaps.
• Modelling business processes and identifying opportunities for improvements.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
• Identifying and learning new technologies and their suitability in helping support ongoing improvements and new functionality.
• Technical design and development of more challenging business problems.
• Simplifying information and deciphering technical jargon so it is easily understood by the business.

About You:

You’re someone who will live and breathe the values that we all share, is excited to be part of our journey and committed to making a difference. Other qualifications we would value highly are:

• 2+ years’ experience in a software engineering or similar role
• Strong sense of accountability
• Excellent customer service skills, including written and verbal communication skills
• Ability to work in a small team

Why you'll love working at CFC:

We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia). All employees enjoy:

• Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
• ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
• Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
• Annual end of financial year and end of calendar year events, in addition to social club arrangements
• Optional annual charity volunteering day, facilitated by us
• 3 additional personal leave days per year – for whatever you need
• Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you

Applications will only be considered where you clearly explain in an application letter why you are a match for this role.  You must also include your resume.

Applicants must be an Australian Citizen or Permanent Resident to apply for this role.

Only shortlisted candidates will be contacted.