How to change your email
- Click Settings in the dashboard sidebar. Your profile opens on the Account tab.
- Under Signing in, click Change next to Email address.
- In the Change email address window, enter your Current password, your New email address, and Confirm new email address.
- Click Save. You'll see a confirmation message when the change is complete.
What happens when you change your email
- Your account, profile, subscriptions, and data remain unchanged
- The system will attempt to send a confirmation email to your old address
- You'll use your new email to sign in going forward
- Your authentication session will refresh automatically
- We send a link to your new address so you can confirm it (see below)
Confirm your email address
New accounts, and accounts that have just changed their email, get an email with the subject Verify your email address. Click Verify email address in it within 7 days. You'll land on your dashboard with the message Email confirmed.
Until you confirm, your dashboard shows Confirm your email so job matches reach you. We hold back emails like job matches until then, but everything in the app works as usual.
- Didn't get it? Click Resend on the banner. You can ask for a new link up to 3 times an hour.
- Typed the wrong address? Click Wrong address? Change it, enter the right one and click Save. We send a new link to it.
- If a link has expired or was already used, you'll see That link has expired or was already used. Click Send a new link.
If our emails to you bounce, the banner says We couldn't deliver email to your address. Click Change it to fix it.
When you type an email address, you may see Did you mean with a suggested fix if it looks like a typo. Click the suggestion to use it. Addresses at domains that can't receive email aren't accepted.
Common issues
Incorrect password error: Verify you're entering your current password correctly. Use "Forgot password?" if you need to reset it.
Email already in use: The email address you're trying to use is linked to another account. Use a different email or contact support if you believe this is an error.
Email addresses don't match: Make sure your new email and confirmation email are identical.
